Terms and Conditions

REFUND/RETURNS.

Products may not be returned without Susé Affirmation Candles' written consent. In no event may items be returned more than seven days after date of delivery. All returned material Products must be shipped freight prepaid, and the risk of loss will remain with the Customer until Susé Affirmation Candles' receives the goods. Only Retail Products can be considered for return. With Susé Affirmation Candles' written consent:

(a) Products returned within seven days of delivery and in new and unused condition with original carton (when applicable) are subject to a 30 percent restocking fee: after seven days a 40 percent restocking fee.

(b) Return of candles not normally stocked by us, Susé Affirmation Candles' (specifically custom orders) are subject to a 40 percent restocking fee plus charges for freight, inspection, clean-up and repair as required.

(c) Used or damaged products are not acceptable for return.

(d) Credit for new and unused items not returned in original cartons (when applicable)  is further reduced by the cost of re-packing.

(e) If an order is approved for return due to a pre-approved mistake on the part of our company, Susé Affirmation Candles' only pays for shipping costs not to exceed original shipping amount.

CANCELLATION.

Orders are not subject to complete or partial cancellation without Susé Affirmation Candles' written consent and then only on terms which fully reimburse Susé Affirmation Candles' for any loss.

 

ATTORNEY’S FEES.

If Susé Affirmation Candles employs legal counsel or a collection agency to enforce the terms and conditions stated herein, whether by asserting or defending a claim, Customer-shall immediately reimburse Susé Affirmation Candles for all attorneys fees, court costs and collection fees thereby incurred by Susé Affirmation Candles, in addition to all other sums due hereunder.

APPLICABLE LAW; VOID PROVISIONS.

These terms, conditions and covenants shall be governed by and construed in accordance with the laws of the State of New York.

Any action under or arising from this Agreement shall be brought only in the New York Superior Court for Kings County or the United States District Court for the Fifth Judicial Circuit (Fourth Appellate District), and Customer irrevocably consents to the jurisdiction and venue of said courts. If a provision hereof is declared void, the rest of the document shall remain in full force and effect and the void provision shall be deemed replaced with a valid and enforceable provision as similar as possible to the provision replaced.

ADDITIONAL IMPORTANT INFORMATION

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Susé Affirmation Candles. The collective work includes works that are licensed to Susé Affirmation Candles Copyright 2012, Susé Affirmation Candles, ALL RIGHTS RESERVED. Permission is not granted to electronically copy and print hard copy portions of this site. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Susé Affirmation Candles' products. Any other use, including but not limited to, the reproduction, distribution, display or transmission of the content of this site is prohibited. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names of Susé Affirmation Candles used in the site, are trademarks or registered trademarks of Susé Affirmation Candles.

Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Susé Affirmation Candles disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Susé Affirmation Candles does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Susé Affirmation Candles does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

Susé Affirmation Candles shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Susé Affirmation Candles has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. Remember burning candles safely is your responsibility. We are not responsible for any misuse of our product. Susé Affirmation Candles shall not be responsible for any injuries, damages or losses of any kind due to your use of any product purchased from Susé Affirmation Candles.

Typographical Errors

In the event that a Susé Affirmation Candles product is mistakenly listed at an incorrect price, Susé Affirmation Candles reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Susé Affirmation Candles reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Susé Affirmation Candles shall issue a credit to your credit card account in the amount of the incorrect price.

Terms; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Susé Affirmation Candles without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

Susé Affirmation Candles may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Susé Affirmation Candles.

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of New York, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Susé Affirmation Candles products) shall be in the state or federal courts located in New York. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Susé Affirmation Candles) must be commenced within one (1) year after the claim or cause of action arises. Susé Affirmation Candles' failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Susé Affirmation Candles may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Susé Affirmation Candles or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

Susé Affirmation Candles does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Susé Affirmation Candles is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Susé Affirmation Candles reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Susé Affirmation Candles in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless Susé Affirmation Candles, its officers, directors, employees, agents, licensor's and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Susé Affirmation Candles may link to sites operated by third parties. However, even if the third party is affiliated with Susé Affirmation Candles, Susé Affirmation Candles, has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Susé Affirmation Candles. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Susé Affirmation Candles seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Sample orders

We do not provide samples at this time.

Abandoned Orders

We are a manufacturer and are not able to store abandoned orders. An order that is left for over 2 months is considered abandoned and therefore forfeited by the purchaser, and will be dispersed at the discretion of Susé Affirmation Candles, either as samples, donations, or product testers. Please make certain all orders are claimed within 2 months of ordering. IF NOT, it is the buyers’ responsibility to resolve the forfeit by asking to have their products sent to them, even if not completed (such as labeling, etc.). Susé Affirmation Candles does not and cannot review all order statuses so please make sure to have your products shipped accordingly. PLEASE NOTE: If for any reason you will not able to make communication with our company for delivery of your products for a 2 month period, then DO NOT place your order until you will be ready as you will forfeit all monies paid for said order.

The above terms, specifications and conditions are satisfactory and are hereby accepted. You are authorized to supply the product(s) as specified. Payment will be made per the terms specified herein. I understand that credit must be approved. I acknowledge that I have received and accept Susé Affirmation Candles Standard Terms & Conditions. I also acknowledge if this is an order placed through the Susé Affirmation Candles.com website or via phone these terms are automatically agreed to.

Important Reminders:

1) Once an order leaves our factory, we are no longer responsible for what happens during transit, so issues need to be resolved with the carrier.

2) Claims for damaged merchandise must be reported within 2 business days of order delivery.

3) A 30% restocking fee will be charged on all canceled or returned orders that are approved by Susé Affirmation Candles

4) We do not refund shipping charges.

5) We estimate the shipping costs when order is placed. At the time the products are ready to ship, you may owe additional shipping cost. Please do not order if you do not agree to pay for the rest of your shipping fees.

6) Returned Checks: There is a $45 service charge for all returned checks for any reason.

 

Susé Affirmation Candles signifies your acceptance of the aforementioned information and policies.

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